Nationwide Coverage
Unlike other lifelines, ours works nationwide, not just within your home or within 500m of a transition box.
0330 043 7183
SOS NOW Lifeline Services. Your Lifeline In Times of Emergency.
Lifeline Smart Watch
The newly launched Lifeline Smart Watch is a uniquely designed emergency device that promotes your independence. Our specially crafted watch is monitored by our emergency operations centre around the clock. It features a direct emergency
From £17 .99 Per Month
Why SOS NOW Lifelines Services ?
Digital Network
No phone line or broadband required. Our devices are connected to our own secure digital network.
SOS Button
SOS button at your finger tips. Simply push down on the red button to get emergency help immediately.
Heart Monitoring
We monitor all our lifeline wearers heart rates, and we'll contact you if we detect anything abnormal.
Falls Detection
Fallen over? No problem, we already know! We'll call you to see if you need any emergency help.
Temperature Monitoring
Just like the heart monitoring feature, we'll keep an eye on your internal body temperature.
GPS Tracking
We know where you are, need help getting home, or locating a service user? No problem we have life GPS tracking the user.
Personal Portal
You'll have your own portal where we can access your medical information, access requirements to pass onto the emergency services and more.
Multiple Payment Options
We provide multiple payment options, including pay up front, direct debit and pay in three.
How Does It Work?
The Activation Process
The alarm can be activated by either pressing down on the red sos button on the side of the device, or by our fall detection system that detects if the user has had a fall. We also monitor our users body temperature and heart rate which was also alert us if there is an abnormal reading.
Operations Centre Alerted
within minutes of the sos feature being activated, our operations centre will be given access to your personal portal that provides us with your information, medical history, emergency contacts and other relevant information including your heart rate and temperature, with an exact pinpoint location of the user.
Initial Call Back
To ensure that we can provide you with the best possible care, we will attempt to contact the user through the two way speak call feature built within the device. If we are unable to contact the user through the device, we will inform the emergency contact, and or the emergency services as a matter of concern.
Emergency Services
If we are unable to get through to the user, or the emergency contact, we will always contact the emergency ambulance service as a matter of welfare concern. We will pass on the patients information, including access details, medical history and any relevant information requird.
Book a Home Visit Today!
We're here when you need us.
Frequent Answer & Questions
Have a question we've not answered? Drop us a message or give us a call anytime.
How much does it cost?
We require an initial administration fee of £50.00 and then monthly payments of £17.99 to keep the device active and connected to our control room. Minimum 12 months contract.
Can the device be transferred to a new user?
Yes! The device can be transferred to a new user, however a £50.00 transfer fee will apply to set up a new account and transfer details.
How long does the battery last?
The device battery will last on average around 48 hours, this will depend on how ofter the device is activated.
How many emergency contacts can I have?
You can have as many emergency contacts on your account as wish. We do recommend a minimum of two contacts.
How do you store my data?
We store your data on our very own secure online network . Built by us, used only by us. So you can be rest assured that your personal information is always safe and secure.
Can you set up the device for me?
Absolutely. That comes as standard, we provide either a home visit to show you how the device works and connect it up within your own property, or we send the device out and ready to go! All you need to do is turn it on.
What are Key Performance Indicators?
Key performance indicators or KPIs for short are our organisations targets. We use KPIs within our organisation to ensure that our service is efficient and that your call for help is answered as soon as possible with a target of 6 minutes.
What network are your digital devices connected to?
Great question! To ensure that our devices stay connected, we have preinstalled multi network SIM cards that connect to the 4 major UK networks including EE, O2, Vodafone & Three. Ensuring you’ve always got a connection.